Services 2017-09-01T22:44:12+00:00

PROCUREMENT
TRANSFORMATION

Procurement Transformation
brings holistic and fundamental
change to the purchasing
process.

STRATEGIC
SOURCING

Strategic Sourcing drives significant
and measurable savings and can
dramatically improve operating
costs.

SUPPLY CHAIN
DESIGN

A well-designed supply chain pays dividends immediately whereas one that is poorly configured can negatively impact margins and customer experience for many years to come.

SUPPLY CHAIN
PLANNING

Successful planning outcomes are the result
of combining repeatable processes and
relevant data with functional cross-enterprise
collaboration.

DISTRIBUTION
OPERATIONS

To truly be best-in-class
requires a Distribution function
that is laser-focused on
execution.

POST SALES
OPERATIONS

Often an afterthought, the reverse supply chain is normally a target rich environment to streamline processes, improve customer experience and unlock measurable EBITDA value.

DATA
ANALYTICS

Where appropriate, our Data Scientists will leverage cloud-based machine learning tools to design, develop and deploy self-service data analytics capabilities that client Supply Chain and Procurement teams can quickly adopt and customize.

ORGANIZATIONAL
PERFORMANCE

Xenon Group’s Organizational Performance
offering is designed to drive improvement
in four critical capabilities:
business readiness, ownership /
commitment, training and
communications.

PROCUREMENT
TRANSFORMATION

Procurement Transformation is a journey resulting in the alignment and optimization of sourcing professionals and their associated business processes and systems. Often overlooked for investment, the Procurement function directly impacts corporate financial results as the cost related to sourcing goods and services can represent up to 75% of total revenue. We typically see results in the range of five to nine percent savings of total addressable spend.

Our Procurement Transformation offering is designed to answer questions such as:

  • What gaps exist in the existing business process architecture?
  • What knowledge skills and abilities are required of the procurement team?
  • How can technology be leveraged to drive efficiencies in the purchasing process?
  • How can the existing organizational design be improved upon?
  • What are the most relevant and effective transactional procurement metrics?
  • Which non-strategic, labor intensive tasks can outsourced?

Services include:

  • End to end procurement assessment and analysis
  • Procure to pay process redesign
  • eProcurement software selection and implementation
  • Procurement organizational design and development
  • Procurement BPO

STRATEGIC
SOURCING

Strategic Sourcing is the process whereby suppliers are defined and evaluated by their criticality and total cost of ownership. It involves conducting due diligence on current and potential suppliers by measuring them via a myriad of qualitative and quantitative criteria. Our methodology for the selection of those suppliers deemed to be strategic is very rigorous and normally thoroughly reviewed and approved at the most senior levels of the organization.

Xenon Group brings a structured approach to analyzing spend data, applying meaningful market intelligence, and developing and implementing rigorous sourcing strategies.

Our Strategic Sourcing offering is designed to answer questions such as:

  • Which portfolios, categories and sub-categories offer the most opportunity for savings based on a total cost of ownership analysis?
  • Which suppliers are best aligned with the client organization’s category strategy?
  • What are the macro-economic drivers for a given category?
  • What framework should be deployed to manage the supply base?
  • Which suppliers and items should be rationalized?

Services include:

  • Spend analytics
  • Supplier performance management
  • Negotiations strategy, preperation and leadership
  • Supplier capability assessment
  • TCO model development

SUPPLY CHAIN
DESIGN

Supply Chain Design, often referred to as Distribution Network Design or Network Optimization, can drive fundamental improvements in cost to serve, sustainability, and risk and often unlocks significant aggregate supply chain savings. By employing complex algorithms, sensitivity and scenario-based analysis, our designers build detailed and comprehensive models which become integral components of the overall supply chain strategy.

Our Supply Chain Design offering is designed to answer questions such as:

  • At a granular level, what is the flow of product from the supply base to the end customer?
  • Where are the systemic constraints and what are their impacts to the overall supply chain?
  • How can logistics costs be optimized?
  • Which nodes / lanes represent the greatest risk?
  • What levers can be deployed to meet corporate sustainability goals?

Services include:

  • Supply chain network opportunity assessment
  • Network design and optimization
  • Transportation route planning
  • Product flow path routing
  • Continuity and disaster recovery

SUPPLY CHAIN
PLANNING

Xenon Group’s Supply Chain Planning offering combines relevant data with a rigorous operating cadence to develop and deliver an integrated and time-sensitive forecast, the foundation of which is a series of repeatable, cross-functional processes that can be quickly deployed to drive collaboration and improve forecast accuracy. Scenario based and iterative by design, this service drives continuous process improvement by employing a Plan-Do-Check-Act methodology.

Our Supply Chain Planning offering is designed to answer questions such as:

  • What is the optimal balance between inventory positions and service levels?
  • What are the components that make up the total cost to serve?
  • With respect to forecast generation, how do Finance, Marketing, Sales and Operations align on a common set of processes and definitions?
  • What product mix drives optimal margins?
  • What supplier collaboration tools and processes should be deployed to improve supplier-driven forecast variability?

Services include:

  • Digital sales and operations planning
  • Supply Planning
  • Demand Planning
  • Collaborative planning forecasting and replenishment
  • Demand driven replenishment
  • Inventory optimization

DISTRIBUTION
OPERATIONS

We define distribution as the delivery of products, information, and related services from the point of manufacture to the point of consumption in compliance with customer and channel profitability requirements. As such, this service is designed to unlock value in the core functions of order management, distribution center operations and transportation.

Our Distribution Operations offering is designed to answer questions such as:

  • What is the optimal order management process to support customer service and profit margin targets?
  • What best practices can be deployed to reduces overall transportation expenses?
  • In Distribution Center design, what is the appropriate balance between cost, service, risk and flexibility?
  • How can technology be deployed to improve distribution efficiencies?
  • Which metrics should be employed to gauge distribution outcomes?

Services include:

  • Order management
  • Transporation management
  • Distribution center design
  • Distribution center operations
  • ERP, WMS, and TMS software selection

POST SALES
OPERATIONS

Relative to their competition, companies with best-in-class reverse logistics processes spend on average, three to five percent of total sales less on processing returns. The Post Sales Operations service offering provides a comprehensive suite of capabilities to transform the reverse supply chain and move your organization into the best-in-class quadrant.

Our Post Sales Operations offering is designed to answer questions such as:

  • What processes can be deployed to minimize the number of returns entering into the reverse supply chain?
  • Which repair / refurbishment service providers have the requisite capabilities?
  • What metrics should be employed to measure the reverse supply chain?
  • How can yield rates be improved in repair / refurbishment and asset disposition processes?
  • How can asset disposition processes align with corporate sustainability goals?
  • What software solutions are best positioned to mitigate returns and drive value in the reverse supply chain?
  • What is the business case for exchange / buyback programs?

Services include:

  • Reverse logistics strategy
  • Repair network provider due diligence and selection
  • Warranty management
  • Software provider due diligence and selection

DATA
ANALYTICS

Where appropriate, our Data Scientists will leverage cloud-based machine learning tools to design, develop and deploy self-service data analytics capabilities that client Supply Chain and Procurement teams can quickly adopt and customize.

Our Data Analytics offering is designed to answer questions such as:

  • How should reports be configured to best serve the needs of the Finance function?
  • How can item master data be rationalized without impacting business operations?
  • What are the appropriate KPI’s to measure the performance of distribution operations?
  • What visualization tools are the best fit for a given environment?
  • Which tool or combination of tools can most dramatically reduce time spent analyzing data?

Services Include:

  • Big data analytics
  • Customer analytics
  • Dashboard development
  • Data blending
  • Data preparation and profiling
  • Data visualization
  • Item master rationalization and maintenance
  • Predictive Analytics

ORGANIZATIONAL
PERFORMANCE

Xenon Group’s Organizational Performance offering is designed to drive improvement in four critical capabilities:  business readiness, ownership / commitment, training and communications.

Our Organizational Performance offering is designed to answer questions such as:

  • How can training be deployed to meaningfully reduce the risk associated with systems implementation?
  • What are the process and selection criteria for recruiting and hiring high performing individuals?
  • How can business readiness be assessed and improved upon?
  • To what extent does a cultural bias exist towards ownership and commitment?
  • What are the elements of an effective communication plan and how should one be implemented?

Services Include:

  • Workforce capability development
  • Communication planning and implementation
  • Culture assessment and development
  • Organizational alignment